Terms of Use

Acceptance of terms

By visiting sitesparx.dev, using the SiteSparx client portal, or engaging SiteSparx Development (“SiteSparx,” “we,” “us”) for services, you agree to these Terms of Use. If you do not agree, do not use the site or our services.

Who we are & what we provide

SiteSparx Development is a sole proprietorship based in Pittsburgh, Pennsylvania. We operate a marketing website, deliver custom web, application, and software development services, and run a client portal where active clients review proposals, approve project phases, and pay invoices.

Eligibility

You must be at least 18 years old to use our services, and if you are engaging us on behalf of a company or organization you represent that you have authority to bind that entity to these terms.

Portal account terms

• Provide accurate contact and company information when your portal account is created, and keep it current.
• You are responsible for the confidentiality of your password and for all activity under your account.
• One account per person. Do not share credentials with anyone outside your organization without written permission from us.
• Notify us immediately at legal@sitesparx.dev if you suspect your account has been compromised.

Acceptable use

You agree not to:

• Use the site or portal for anything unlawful or that infringes a third party’s rights.
• Scrape, crawl, or otherwise extract data from the site or portal without our written permission.
• Reverse-engineer, decompile, or attempt to derive the source code of the portal except as allowed by law.
• Interfere with, disrupt, or attempt to gain unauthorized access to the site, portal, or any underlying infrastructure.
• Upload malware, send spam, or use the portal to transmit content that is defamatory, harassing, or otherwise abusive.

Service engagement

When we agree to work together, the scope, fees, and schedule for your project are set out in the proposal or signed quote we share with you. That document controls the specifics of the engagement; these Terms of Use fill in the general rules that apply to every project.

• Phased delivery. Projects are broken into phases. You review and approve each phase and pay its invoice before we begin the next.
• Change requests. Work that falls outside the agreed scope is handled as a change order or as a new phase, with its own fee and timeline.
• Revisions. Revisions within a phase’s agreed scope are included. Out-of-scope revisions are billed.
• Timelines. Delivery dates we share are good-faith estimates based on the information we have and timely client responses. They are not guarantees.
• Your responsibilities. Timely feedback, approvals, content, credentials, and access are required for us to hit agreed dates. Delays on your side move delivery dates on our side.

Intellectual property

• Custom deliverables. Ownership of the custom code, design files, and other deliverables we create specifically for your project transfers to you once the invoice covering that deliverable is paid in full.
• Pre-existing and reusable work. SiteSparx retains all rights in our pre-existing tools, frameworks, libraries, general know-how, and any third-party or open-source components. Where relevant, we grant you a perpetual, worldwide, royalty-free license to use those components as incorporated into your deliverables. Third-party and open-source components are provided under their own licenses.
• Your materials. You retain all rights in the content, trademarks, and materials you supply to us. You grant us a non-exclusive license to use them for the purpose of delivering your project.
• Portfolio showcase. We may display your project in our portfolio, case studies, and marketing materials. If you prefer we not do that, email legal@sitesparx.dev before launch and we will omit it.

Payment

• When payment is due. Each phase invoice is due before we begin the next phase of work.
• Methods. We currently accept payment via PayPal, Venmo, and Cash App. We may add or change accepted methods; the portal will always list the current options.
• Refunds. Completed phases are non-refundable. Unused prepaid phases are refundable, less any work already performed.
• Late payment. If a phase invoice is more than 15 days past due, we may pause work until it is paid. If it is more than 30 days past due, we may terminate the engagement and bill for any work completed since the last paid phase.

Third-party services

You are responsible for any third-party services you choose to use in connection with your project — for example your domain registrar, DNS provider, hosting account, email provider, or any SaaS you operate yourself. Their terms and fees apply to your use of those services, not ours.

Warranties & disclaimers

We deliver work in a professional manner consistent with industry standards. We do not guarantee any specific business outcome — for example, a particular amount of traffic, conversions, revenue, or search ranking.

After a project launches, the support window stated in your proposal (typically 30 days for the Launch tier and 60 days for the Build tier) covers defects we find in what we built. It does not cover new features, third-party service changes, content updates, or issues caused by modifications made by someone other than SiteSparx.

Except as expressly stated above, the site, the portal, and our services are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of liability

To the maximum extent permitted by law, SiteSparx’s total liability to you for any claim arising out of or relating to these terms, the site, the portal, or our services is limited to the total fees you paid to SiteSparx in the three months immediately preceding the event that gave rise to the claim.

SiteSparx is not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, even if we have been advised of the possibility of those damages.

Indemnification

You agree to defend, indemnify, and hold SiteSparx harmless from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of content, trademarks, or other intellectual property you supply to us, or out of your breach of these terms.

Termination

Either side may terminate an engagement in writing. Upon termination, fees for work completed up to the termination date are payable. We will deliver the work product we are able to release consistent with the payment status of each phase. We may suspend or terminate portal access if you breach these terms or fail to pay amounts owed.

Confidentiality

Each side will protect the non-public information the other shares in the course of a project with at least the same care it uses for its own confidential information, and will use it only for the purpose of the engagement. This does not apply to information that is or becomes public through no fault of the receiving party, is independently developed, or is required to be disclosed by law.

Governing law & venue

These terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-laws rules. The exclusive venue for any dispute is the state and federal courts located in Allegheny County, Pennsylvania, and you consent to personal jurisdiction there.

Dispute resolution

Before filing a lawsuit, you and SiteSparx agree to try in good faith to resolve any dispute informally — email legal@sitesparx.dev describing the issue, and we will respond within 30 days. If we cannot resolve it informally, either side may pursue the matter in the courts described above. We have not agreed to forced arbitration; either side retains its right to a court proceeding.

Changes to these terms

We may update these terms from time to time. We will update the “Last updated” date at the top of this page. If we make material changes we will notify portal account holders by email and post a notice on the site before the changes take effect.

Contact

Legal notices and questions about these terms: legal@sitesparx.dev.

This is a plain-language summary, not legal advice from us. For contract disputes please retain your own counsel.

Questions about this policy? Email legal@sitesparx.dev.